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FAQs

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FAQs

Frequently Asked Questions

Double A Lifestyle LLP is a diversified hospitality and lifestyle company specializing in fine dining restaurants, cafes, institutional catering, and outdoor catering (ODC) with a strong presence in government buildings and high-security zones. We deliver F&B experiences that are compliant, hygienic, and customized for government and public sector clientele.

Yes. We are fully compliant with all statutory requirements including:

  • FSSAI license
  • GST registration
  • Shops & Establishment Act
  • Labour compliances
  • Relevant permissions from PWD, CPWD, or local municipal bodies for operating in govt buildings

Government Contracts & Operations

Yes. Double A Lifestyle LLP is empaneled with multiple government agencies and PSUs for F&B operations, cafeteria management, and event-based catering services.

We have a dedicated government operations team trained in protocol, clearance processes, and logistics. All staff are police-verified and carry government-approved gate passes. We follow entry/exit SOPs set by the building administration.

Absolutely. We specialize in Outdoor Catering for government departments and have handled VVIP functions, inauguration ceremonies, and ministry events with complete infrastructure including kitchen setup, serveware, manpower, and protocol management.

Quality, Hygiene & Safety

  • Daily kitchen sanitization and pest control
  • Mandatory health checkups and hygiene kits for staff
  • Use of sealed containers and temperature-controlled logistics
  • Compliance with FSSAI norms and ISO-based SOPs
  • FSSAI certified
  • In-house ISO 22000-aligned protocols
  • Internal audits and third-party hygiene checks for critical locations

Customization & Menu Options

Yes. We offer customizable menus for government departments, including:

  • Jain/vegetarian options
  • Regional cuisine
  • Health-conscious or wellness menus
  • Festival or protocol-based menus

Yes. We comply with each department’s policy, including full vegetarian or sattvik meal services where required.

Customization & Menu Options

Pricing is in line with approved tender rates or mutually agreed fixed-rate contracts. We offer transparent costing, GST-compliant invoicing, and support e-bill platforms used by various departments.

We understand the government billing cycle and generally operate with 30–90 days credit, depending on the contract. We facilitate billing via PFMS, GeM, or manual mode as per the department’s preference.

Events & Protocol Management

Yes. We have experience managing VVIP and protocol-based catering, including:

  • Setup for ministers, bureaucrats, and dignitaries
  • Discreet service with trained protocol staff
  • Flag-level and department-specific SOP compliance

Yes. We have experience working in heritage and high-security zones. Our team is trained in minimal-impact operations, and we ensure strict adherence to historical property guidelines.

Staff & Logistics

Yes. All staff undergo police verification, biometric enrollment (if needed), and identity management per building norms.

Deliveries are made using authorized, sealed, and tamper-proof vehicles. Entry is coordinated with building security and pre-approved vehicle passes.

Sustainability & Waste Management

Yes. Double A Lifestyle LLP uses:

  • Biodegradable cutlery
  • Minimal plastic packaging
  • Segregated waste management
  • Oil waste disposal via certified vendors

Clientele & Experience

Our clientele includes central ministries, PSUs, state departments, embassies, and cultural commissions. (Note: Specific names can be shared upon request or per confidentiality agreements.)

We have a standby rapid-response team for urgent deployment and are known for our agility in managing unplanned or protocol-driven events.

Billing & Documentation

  • Pre-approved rate card
  • Tax-compliant invoices (with GST)
  • Submission of attendance/performance reports for daily operations
  • Monthly or event-based invoicing

Yes, police background verification is mandatory, especially for those with access to sensitive government zones or handling outdoor events on behalf of ministries or PSUs.

Yes, but they must be verified, trained, and preferably managed under a formal staffing agreement. Their names and IDs should be submitted for gate passes and security clearance.